Privacy Policy – Qhub360
Version: 1.0 |
February 2025 | EN
At Qhub360 registered under
Chamber of Commerce number 95630023, we are committed to protecting your
privacy and ensuring that your personal data is handled securely. This privacy
statement outlines how we process personal data for our Qhub360 AI Workforce
Manager and this system applies to various groups, including employees,
potential customers, visitors to www.qhub360.com, and www.support.qhub360.com.
For any queries or concerns, our contact details are listed at the end of this
statement.
1. Employee’s data
collecting
for
business owner
using
Qhub360
Qhub360 processes personal data
on behalf of our clients, who are the data controllers. These clients,
typically employers or employment agencies, are responsible for determining the
data that will be collected. Qhub360 functions as a data manager meaning we process personal data
on behalf of the business owner. The data typically processed may include:
- Name, address,
and telephone number
- Nationality,
marital status, and sex
- Date of birth,
birthplace, and ID-card details
- Email address,
salary, and bank account number
- Job
description, personnel number, and absenteeism details
Certain sophisticated data
collected is not mandatory, and it is up to the business owner to determine
which specific data will be stored. For more details, you should contact them
directly. The primary reason for processing this data is
usually compliance with tax and labour regulations. Also generating pay slip,
invoice, check in / out etc.
Data Retention and Rights:
Your employer determines the
retention period, typically 7 years, in line with legal requirements. You can
request access, modification, or deletion of your data by contacting your employer
directly. Qhub360 cannot fulfil such requests but can forward them to your
employer.
Data Sharing and Security:
Your data will not be shared
with third parties unless required by law or necessary for the service
provision.
2. Data processing for potential customers and trial requests
When you fill out a contact form
on our website to request a trial or express interest in our system, we collect
the following data:
- Name, designation,
company name, phone number, and email address, address.
- Browsing data
from www.qhub360.com
Purpose of Data Processing:
We use this data to respond to
your inquiry, provide product information, set up trial and send offers or
updates related to our services, until you choose to unsubscribe.
Retention and Rights:
Your data will be stored until
you request its deletion. For any requests regarding your data, please contact
us at [email protected].
Data Sharing and Security:
We only share your data with
third parties when necessary to provide our services, and we ensure that all parties
involved follow strict security protocols.
3. Data processing for existing customers
For customers who use Qhub360,
we enter into a processing agreement as part of our General Terms and
Conditions. The data we process includes:
- Company name,
contact details, and correspondence
- Contractual
agreements, IP addresses, and browsing data
Purpose of Data Processing:
We process this data to deliver
our services, facilitate invoicing, and comply with financial retention
obligations.
Retention and Rights:
Your data will be retained as
long as necessary to provide services, with a minimum retention period of 7
years for financial records, as required by tax authorities. Upon the end of
the agreement, your data will be made available to you and then deleted.
Data Sharing and Security:
We only share your data with
third parties for service-related purposes, never for commercial reasons. All
third-party partners are subject to strict security measures.
4. Data using during support ticket www.support.qhub360.com
For our client support we provide a support ticket system there, Client
can ask question related to our product & service. This includes
- Name, Email address
Purpose
of Data Processing:
We will use to identify you to provide support.
Retention
and Rights:
Your data will be retained as long as necessary to provide services, When
the status of the ticket in closed, it will remain with a minimum retention
period of 6 months for mapping support agent performance. Then your ticket data
will be deleted.
Data
Sharing and Security:
This ticket data will not be shared with anyone outside of Qhub360. We
only examine it internally for the purpose of providing and improving our
services. We are committed to maintaining the privacy and security of your
data, and we implement strong safeguards to protect it from unauthorized
access, disclosure, alteration, or destruction. All personal information
provided will be stored securely, in accordance with applicable data protection
laws, and will not be shared with third parties unless required by law or with
your explicit consent.
5. Data Processing for Visitors to www.qhub360.com
For visitors to our website, we use cookies to collect
browsing data. For more information on how we use cookies, please refer to our
cookie policy. Also, any visitor can adjust his personal
settings.
6. Changes to This Privacy Statement
Qhub360 reserves the right to
amend this privacy statement at any time. Any changes will be posted on this
website, and previous versions will be available for review. We encourage you
to regularly check this statement to stay informed of any updates. The most
current version can always be accessed on the Qhub360 website.
7. Contact Information
If you have any questions, comments, or concerns about how we handle
your personal data, please contact us via email at [email protected] or by post
at:
Qtech IT
Rietdekker 24,
1445 KG, Purmerend
+31 06 34594235
Chamber of Commerce: 95630023
